Senior/ Manager, Operational Support Services

You will be responsible for the following:

Facilities and Biomedical Medical Engineering (BME) Management

• Oversee the facilities management operations of NUP polyclinics and HQ by working closely with the contractors and vendors in compliances of all rules and regulations.


• Responsible for budget planning, outsourcing, tendering and awarding of contracts, as well as creating, monitoring and delivering on KPIs.


• Ensure that all preventive, corrective maintenance and ad hoc works are carried out according to requirements and standards.


• Lead the team in contract management matters.


• Manage the preventive maintenance of BME and Physio equipment, and ad hoc repair works for equipment including dental equipment (eg autoclave, dental chair and compressor and suction motor).


• Manage the renewal of all equipment licensing.

Facilities Development

• Manage the facilities development and upgrading projects from beginning to end.


• Oversee the entire project performance and ensure that implementation is in compliance of policies and procedures and that construction activities do not interfere with operations.


• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.


• Oversee the submission of budget estimates, evaluation report, progress report and cost tracking reports.


• Call for Quotation or Request for Proposal (RFP), propose the evaluation criteria, organize the evaluation and draft award approval paper.

Requirements

• Good degree in Estate Management/ Facility Management/ Building/ Engineering in related field or the equivalent with at least 5 years of experience in building and facilities management.


• Certified Fire Safety Manager and experience with JCI certification and OHSAS certification is advantageous.


• Proficient in WSH requirement is preferred.


• Possess strong leadership, decision-making and communication skills.


• Good in people management with strong ability to engage and work with all levels of staff.


• Strategic system thinking and attention to details.