Senior / Service Engineer

• Participates in site survey and site implementation for all valves relating initiatives.
• Troubleshoots valves and control instruments issues at site for customers.
• Works with customer service team to schedule and prepare execution plan for service jobs.
• Conducts valve repair work both in-house and at customers' site when required.
• Works with other teams within Final Control Group to generates report for customers on root cause analysis.
• Works with the business unit on customer's challenges and derive solutions to solve other issues that they are facing.
• Takes initiative to identify opportunities at site to create Sales leads for Emerson products, services and solutions.
• Ensures compliance of workplace safety rules, including but not limited to the usage of a personal protective equipment, if provided to you, while working; not involve in any unsafe or negligent act that may endanger peers or oneself; reporting unsafe work conditions and providing suggestions to improve safety/ health at work, as needed.
   

• Good knowledge on control valves, on/off valves, actuators and control and instrumentation.
• Aggressive rapport building with customers, vendors, and internal associates.
• A team player with strong problem-solving skills and task oriented.
• Able to travel on short notice.
• Experience in a service operation or maintenance (mechanical and electrical) is a plus.
• Possess a Class 3 driving license would be preferred.

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

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