ServiceNow Technical Architect

Veracity is a consulting company
that solves business problems by delivering digital
workflows that matter. We are one of ServiceNow’s largest and
fastest -growing Elite services partners, and due to our rapid
growth, we need a Technical Architect.

A Technical Architect is
responsible for applying innovative technical solutions to
business processes, maintaining applications, consulting with
business analysts and/or project managers to develop technical
solutions, developing design and functional specifications,
performing pre -implementation training, and providing
post -implementation support.

We Hire for Culture
First:
Our people are global
go -getters, we look to the long term, we solve for the customer,
and we value open, honest, early communication.
 
We believe we don’t exist
without exceptional people, so we respect and value them.
We pay fair base and at -risk components based on experience and
the market.Other companies give you a job. We give you opportunity.

Requirements

• 
  Customer -facing
  technical consulting experience with ServiceNow,
  ServiceNow
  platform development
  
  
• 
  
  Experience with
  release/version upgrades including scheduling cloning and
  migration of data from instances with
  ServiceNow
  
• 
  
  End -to -End
  development and complex
  workflows
  
• 
  
  Applies
  innovative technical solutions to business and the
  application processes
  
  
• 
  
  Defines and
  documents procedures for processes and
  workflows
  
• 
  
  Works on
  multiple projects as a project team member, occasionally as
  a project leader
  
  
• 
  
  Responsible for
  troubleshooting problems as reported by
  users
  
• 
  
  Supports Web
  access and electronic messaging services and maintains a
  secure systems
  environment
  
• 
  
  Communicates
  effectively with management and other members of the
  project
  
• 
  Integration of
  disparate systems using SOAP and REST
  APIs
  
• 
  Mid -Server
  Configuration (to facilitate REST calls); CMDB
  configuration and integration
  
  
• 
  Creation of Web
  Service for data integration
  
  
• 
  Additional duties as
  assigned and defined by management.
  
  
• 
  
  
  Handle
  Architectural role in ServiceNow area. Analyse
  current technologies used within the target project
  and determine ways to improve by implementing
  ServiceNow and its ar chitecture.
  
  
• 
  Provide technical
  consultation to our clients in terms of using ServiceNow
  best practices for implementations and ongoing
  operations.
  
• 
  
  Lead and govern
  end -to -end ServiceNow implementations, migrations,
  transformation projects using onshore, offshore and
  nearshore models.
  


• 
  
  Establish
  enterprise wide best -practices and IT thought leadership in
  Service Management, Service Integration and Management,
  Intelligent Automation Platform and Robotic Process
  Automation.
  
• 
  
  Implement complex
  ServiceNow solutions for our clients in all
  applications/modules such as TSM Pro, ITSM Pro, HRSD, ITOM
  Pro, SAM Pro, HAM Pro, ITBM Pro, Security Operations, GRC,
  FSM Pro and CSM Pro.
  
  
• 
  
  Account for
  possible project challenges on constraints including, risks,
  time, resources and scope.
  
  
• 
  
  Work closely with
  project management teams to successfully monitor technical
  progress of ServiceNow implementations and
  maintenance/administration tasks
  
  
• 
  
  Design ServiceNow
  technical solutions and also provide detailed specifications
  for those proposed solutions.
  
  
  

Basic Required Qualifications

• 
  5+ years
  ServiceNow development experience and 3+ years Solution
  Architect Role
  
• 
  Configuration
  experience in following modules on dedicated as well as
  shared instances (IM, CM, PM, SRM, KM, Release
  Management, Event Management, Configuration Management and
  Asset Management)
  
  
• 
  ServiceNow
  certifications (Administrator is a must -have, Developer
  or Implementation Specialist are
  preferred)
  

• 
  Bachelor’s
  Degree in Computer Science, Information Systems, or other
  related field or 4 -6 years equivalent work
  experience
  
• 
  Development
  experience in following areas: Business Rules, Access
  Control Rules, Script Includes, Script Action, UI
  Actions, UI Scripts, UI Policy, Data Policy, Client Scripts,
  UI Macros, Jelly, Web Services, Glide Record, Glide AJAX,
  Workflows, JSON, Encryptions Plugin, Notification,
  Reporting, Discovery (a plus), Integration, SSO, MID
  Server, LDAP
  
• 
  Extensive knowledge
  of two or more Front End Technologies: HTML, JSTL, DHTML,
  JavaScript and CSS, XML, XSL, XSLT
  
  
  
  
• 
  Works effectively in
  a team -oriented, collaborative
  environment
  
• 
  Strong interpersonal
  and oral communication skills
  
  
  
  
• 
  High level of
  expertise in multiple system
  environments
  
• 
  Proven
  problem -solving abilities and strong attention to detail
  and quality work output
  
  
• 
  Domain Separation
  Experience