Student Support Officer

Key Responsibilities:

• Support daily student discipline operations, including latecomers, detention and suspension.
• Conduct student incident investigations and follow up with students and parents.
• Conduct school walkabouts within the school compound and surrounding areas.
• Guide and mentor students with disciplinary and behavioural issues.
• Monitor and track identified students' progress.
• Prepare and maintain incident reports, case documentation and student records.
• Apply appropriate behaviour management and restorative practices.
• Follow school safeguarding, emergency and confidentiality protocols.
• Perform other student management duties as assigned.

Requirements:

• Relevant qualification/certification in youth work or related fields is preferred.
• Minimum 1 year of experience in discipline management, case management or behaviour support involving youths.
• Good communication and interpersonal skills.
• Able to handle challenging situations with resilience and professionalism.
• Experience in restorative practices or structured behaviour management is advantageous.

Duration/Working hours:

9 months contract + 10 days (Jan 2027 to Oct 2027)

** We regret to inform only shortlisted candidates will be notified.