Systems Engineer (Ref: KH639)

Our client is a leading player in the telecommunications infrastructure industry. As part of

its expansionary plan, it is seeking to employ an experienced professional to join them as



Systems Engineer (Ref: KHXXX)

The Systems Engineer is to manage and administer the organization’s Windows, Unix,

AD, Office365 and Cloud environments and act as backup for the management and

administration of the corporate network.

The Engineer is responsible for managing and monitoring all installed systems and

infrastructure, ensuring optimal efficiency and highest level of availability. He will also

provide technical support on various technical issues and problems relating to hardware

and software as well as network connectivity in the organization.



The Job

 Provide technical support and administration on Windows, Unix, AD, Office 365

and Cloud environments.

 Install, configure, test, and maintain operating systems, database, system

software and management tools.

 Monitor and respond to all system alerts and provide daily technical support in

terms of troubleshooting, diagnosing, and resolving hardware, software, and

other network and system problems.

 Collaborate with CyberSecurity team and perform regular system and security

patches on a timely basis.

 Perform incident investigation and resolution, and root cause analysis and

problem resolution.

 Coordinate with IT Infrastructure and Operations Manager for capacity and

availability management.

 Monitor IT tickets and provide appropriate resolution on a timely basis.

 Adhere to standard IT service delivery processes in accordance with IT

policies and procedures.

 Support all internal and external audits for IT Infrastructure.

 Act as backup for management and administration of network, such as routers,

switches, firewalls, load balancers, etc.

 Document and update infrastructure configuration and architecture diagrams.

 Any other related duties/tasks as assigned by immediate supervisor or Director,

Information Technology.

.



The Candidate

 Diploma / Bachelor’s Degree (or higher) in Computer Science / Information

Technology or equivalent.

 Minimum 5 years’ experience in supporting Windows, Linux, Office 365 and Cloud

environments in a mid- to large-sized end-user organisation.

 Certification in Microsoft, Red Hat and/or VMware preferred.

 Good knowledge of Windows Active Directory, ADFS, DNS, DHCP

and networking protocols.

 Certification in Cisco, AWS, Security and ITIL is advantageous.

 Familiarity with any monitoring tools is advantageous.

 A motivated person with the ability to work independently, a good team

player and goal-oriented individual.

 Good interpersonal, communication and analytical skills.

 Be on standby after office hours, and to perform incident management or system

maintenance activities after office-hours where required.



Interested professionals are to submit their applications and CVs in MS Word format

stating current and expected salary packages to [email protected] as an

expression of their interest. We regret that only short-listed candidates will be notified.