Our Journey
The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout.
The Role
We're hiring a Talent Acquisition Associate on a 6-month contract to own end-to-end hiring, get stretch exposure to employer branding and campus recruitment, and help us build AI-powered workflows that make TA more impactful. Open to fresh graduates and candidates with up to 2 years of experience.
What You'll Do
- Drive end-to-end talent acquisition — sourcing, screening, interview coordination, and offer management — for roles across the business.
- Partner with hiring managers to understand role requirements and deliver a strong, diverse candidate pipeline.
- Own candidate experience from first touchpoint to offer, keeping every interaction fast and human.
- Take on stretch projects in employer branding — content, campaigns, and initiatives that grow ShopBack's presence as an employer of choice.
- Plan and run campus engagement events to build our early-career talent pipeline.
- Build AI-powered workflows (using platforms like Claude Code, and n8n) to automate processes — and continuously look for ways AI can make TA more impactful.
Essentials to Succeed
- Fresh graduate or up to 2 years of experience — prior Talent Acquisition, Project Management or Software Engineering internship is a plus, but mindset matters more than tenure.
- Strong communication and stakeholder management skills — comfortable talking to candidates and hiring managers alike.
- A builder's curiosity: genuine interest in using AI tools to automate and improve how work gets done.
- Highly organized, able to juggle multiple tasks and deadlines without dropping the ball.
- A proactive, ownership-driven attitude — comfortable taking on projects outside a narrow job scope.
ShopBacker Traits
- Agency - We take ownership and act, rather than waiting for permission. When something's blocking progress, we find a way through it and follow through until it's done.
- Judgement - We aim for high-impact decisions, not just easy wins, and we put the bigger picture ahead of individual interests. That means moving quickly and confidently, while staying thoughtful about when a call really matters.
- Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
- Tenacity - We stay in it when things get hard, keeping a level head under pressure. We debate openly before deciding, then commit fully — and support each other along the way.
What's in it for ShopBackers
- Career growth opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on performance.
- Candid, open, and collaborative culture where feedback is valued.
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications, analyse resumes, match candidates to roles, generate interview notes, and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
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