Frasers House, A Luxury Collection Hotel, Singapore - University Intern - Food & Beverage

Job Summary: 

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a F&B Trainee, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes

 

CORE WORK ACTIVITIES:

• Deliver warm, personalised service in accordance with luxury hotel service standards.


• Assist guests with food and beverage enquiries, recommendations and feedback.


• Support restaurant reservations, seating arrangements and guest waiting lists.


• Serve food and beverages accurately and assist with table set-up, clearing and resetting.


• Operate POS systems and relevant technology to support daily operations.


• Assist with opening, operating and closing duties, including service station replenishment.


• Follow Workplace Safety & Health, food hygiene, responsible alcohol service and food waste management procedures.


• Support guest loyalty initiatives and build positive rapport with guests.


• Carry out assigned duties according to the daily roster and work effectively with the F&B team.


• Participate in continuous improvement activities and suggest ways to improve service and productivity.


• Identify personal learning and development opportunities to improve performance.


• Follow hotel emergency, crisis response and business continuity procedures.