Desktop Engineer Trainee

Join our dynamic IT team based in Cape Town, as a Desktop Engineer Trainee supporting the Coronation team with all matters related to our business’ IT infrastructure. This is a great opportunity for someone who is MCSE and A+ certified who is keen to gain relevant experience. If you are service orientated, enjoy a challenge, love problem solving and are willing to learn, then this role is for you!

• 2 nd and 3 rd Line IT Support
• The building, configuration, and implementation of end user devices
• Creation and deletion of users on the CFM domain
• Timely resolution of SLA based calls logged on behalf of the users via the Helpdesk
• First line support of internal development applications
• Advanced troubleshooting of problem machines/software
• Maintenance of security software
• Audio visual equipment support
• Configuration of new technologies
• Ad hoc duties as they arise
• Working hours 08h00 - 17h00 (Flexibility does apply) with possible after-hours work