Food and Beverage Manager

SUMMARY:
Our client is looking for an experienced Food and Beverage Manager to join their firm. POSITION INFO:

Requirements

• Matric
• Relevant qualification in Hospitality
• Own vehicle
• Minimum of 5 years of experience in a Food and Beverage Manager role

Job Requirements

• Supervision of Staff:
  
  • Hiring, training, and supervising F&B staff.
  • Scheduling shifts and ensuring adequate staffing levels.
  • Conducting performance evaluations and providing feedback.
• Daily Operations:
  
  • Overseeing day-to-day operations of the dining facilities.
  • Ensuring compliance with health, safety, and sanitation regulations.
  • Coordinating with chefs and kitchen staff to ensure timely and quality food service.
• Inventory and Supplies:
  
  • Managing inventory of food, beverages, and supplies.
  • Ordering and purchasing necessary items.
  • Maintaining relationships with suppliers and negotiating contracts.

Financial Management

• Budgeting:
  
  • Developing and managing the F&B budget.
  • Monitoring financial performance and ensuring cost control.
  • Preparing financial reports and analyzing sales and revenue.
• Pricing:
  
  • Setting menu prices to balance cost and profitability.
  • Analyzing market trends and adjusting prices accordingly.

Customer Service

• Guest Satisfaction:
  
  • Ensuring high levels of customer satisfaction through excellent service.
  • Handling customer complaints and resolving issues.
  • Gathering and acting on customer feedback.
• Quality Control:
  
  • Monitoring the quality of food and beverages served.
  • Implementing and maintaining service standards.

Marketing and Promotions

• Marketing Strategies:
  • Developing and executing marketing and promotional strategies.
  • Organizing special events and themed nights to attract customers.
  • Collaborating with marketing teams to enhance the establishment’s visibility and reputation.

Administrative Duties

• Documentation:
  
  • Maintaining records related to staff, inventory, and finances.
  • Ensuring compliance with legal and regulatory requirements.
• Reporting:
  
  • Preparing and presenting regular reports to senior management.
  • Analyzing operational data to inform strategic decisions.

Innovation and Improvement

• Menu Development:
  
  • Working with chefs to create and update menus.
  • Introducing new food and beverage offerings based on customer preferences and trends.
• Process Improvement:
  
  • Identifying areas for operational improvement and implementing solutions.
  • Staying updated with industry trends and best practices to enhance service quality.

Training and Development

• Staff Training:
  • Organizing training sessions for staff on customer service, food safety, and other relevant topics.
  • Promoting professional development and career advancement opportunities for employees.

In summary, the role of a Food and Beverage Manager is multifaceted, involving operational