Hospitality Manager

Job Type : Full Time

Number of Applicants

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Job Description - Hospitality Manager

SUMMARY:
Join Our Client's Team as a Hospitality Manager!

What's In It For You:

Thriving in a Vibrant Culture: Become part of a team that values your well-being and success. Enjoy a supportive environment that fosters growth and development.
Embrace Flexibility: While busy weekends and holidays are part of the package, you'll find fulfillment in a role that allows you to make a difference every day.
Passion Meets Purpose: Dive into the world of wine tourism with an opportunity to share your knowledge and enthusiasm with guests and team members alike.
Build Meaningful Connections: As a people's person, you'll have the chance to forge strong relationships with clients, colleagues, and industry professionals, making each interaction memorable.

POSITION INFO:
Role: Hospitality Manager
Location: Hermanus, Western Cape
Salary: TBC What We Need From You:

People Skills: Showcase your ability to build rapport effortlessly and positively influence those around you.
Team Spirit: Bring your collaborative mindset to the table, fostering a supportive atmosphere where everyone can thrive.
Resilience and Positivity: Approach each day with a can-do attitude, ready to tackle challenges head-on and maintain professionalism even during busy periods.
Passion for Wine Tourism: Share your love and knowledge of wine tourism with their guests, enhancing their experience and leaving a lasting impression.
Leadership and Assertiveness: Lead by example with strong leadership skills, guiding your team to success while maintaining a firm yet supportive approach.
Effective Communication: Whether it's written or verbal, your communication skills will shine as you interact with guests and team members from diverse backgrounds.
Organizational Skills: Keep things running smoothly with your impeccable planning, time management, and attention to detail.
Networking and Sales Acumen: Utilize your networking skills to forge connections and drive sales, enhancing their brand presence within the industry.
Basic Technical Skills: Comfortably navigate basic computer tasks, ensuring smooth operations in an increasingly digital world.
Mobility: Hold a valid driver's license and have your own transport, enabling you to fulfill the duties of this dynamic role effectively.

Your Responsibilities Include:

Reservations: Manage bookings efficiently, ensuring a seamless experience for their guests.
Events: Coordinate and oversee events, from planning to execution, to create unforgettable moments for their guests.
Guest Relations: Build strong relationships with their guests, ensuring their needs are met and their experiences exceed expectations.
Tasting Room and Team Management: Lead and inspire your team in delivering exceptional service in their tasting room, fostering a culture of excellence.
CRM Management: Utilize your organizational skills to effectively manage their customer relationship management system, enhancing their understanding of their guests' preferences and needs.

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