Remote Account Support Assistant

Job Description:

Netcare is looking for a Remote Account Support Assistant to join our team in Johannesburg, Gauteng. As an Associate Level position, the ideal candidate should have at least 3 years of experience in account support or related field. The successful candidate will work part-time remotely, providing support to our clients and assisting the Account Support team with various tasks.

Responsibilities: - Provide account support to clients, including answering inquiries, resolving issues, and ensuring customer satisfaction - Assist in managing client accounts, updating information, and maintaining records - Collaborate with the Account Support team to identify areas for improvement and implement solutions - Work closely with other departments to ensure seamless communication and coordination - Stay up-to-date on industry trends and best practices to improve overall customer experience - Perform other administrative tasks as needed

Requirements: - Energetic and independent personality traits - Excellent communication and interpersonal skills - Strong critical thinking and problem-solving abilities - Ability to work effectively in a team environment - Proficiency in Microsoft Office and other relevant software - Prior experience in account support or a related field is a plus

Benefits: - Company-provided equipment for remote work - Medical coverage and dental insurance - Opportunities for career growth and development - Competitive salary and benefits package

Working Environment: At Netcare, we strive to cultivate a sense of ownership and responsibility at every level. We value teamwork, collaboration, and open communication within our organization. Our remote team members are encouraged to take initiative, be proactive, and contribute to the overall success of the company.

Equal Opportunity Statement: Netcare is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive work environment where all employees feel valued and respected. All qualified candidates are encouraged to apply by the deadline of July 4, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.