Account Support Officer

Job Description:

Clicks Group is seeking a dynamic and detail-oriented Account Support Officer to join our team in Johannesburg, Gauteng. As an Associate Level position, the Account Support Officer will be responsible for providing support to the account management team and assisting with various client accounts. The ideal candidate will have at least 4 years of relevant experience in a similar role and possess a strong work ethic.

Responsibilities: 1. Assist with client account management tasks, including preparing reports, analyzing data, and communicating with clients. 2. Coordinate with internal teams to ensure the timely delivery of projects and maintain client satisfaction. 3. Conduct research and analysis to support account managers in developing strategies for client accounts. 4. Assist with creating presentations and proposals for new business opportunities. 5. Maintain accurate records of client interactions and update client databases as needed. 6. Provide administrative support to the account management team as needed. 7. Collaborate with colleagues to improve processes and procedures within the account management department.

Requirements: 1. Bachelor's degree in Business Administration, Marketing, or a related field. 2. 4 years of experience in a similar role, preferably in the marketing or advertising industry. 3. Energetic and passionate about delivering exceptional service to clients. 4. Strong strategic planning and research skills. 5. Excellent communication and interpersonal skills. 6. Ability to work both independently and as part of a team. 7. Proficiency in Microsoft Office Suite and CRM software.

Benefits: - Company transportation - Vision insurance - Joining Bonus

Working Environment: At Clicks Group, we offer a flexible environment that adapts to change with speed and efficiency. Our team values collaboration, innovation, and a commitment to excellence in everything we do.

Equal Opportunity Statement: Clicks Group is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any such characteristic. We are committed to creating a diverse and inclusive workplace where all employees can thrive.

Deadline to apply: 2024-05-23

Join our team at Clicks Group and take your career to the next level as an Account Support Officer!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.