Senior Associate, Sales Operations - Hiring Immediately

We are looking to hire an experienced Senior Associate, Sales Operations to join our high calibre team at Ralph Lauren in null
Growing your career as a Full Time Senior Associate, Sales Operations is a fantastic opportunity to develop useful skills.
If you are strong in problem-solving, communication and have the right drive for the job, then apply for the position of Senior Associate, Sales Operations at Ralph Lauren today!

Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview Managing and processing wholesale customer orders and queries for Key Accounts with the end goal of completing the end-to-end order to cash process to a high standard. Liaising with various departments across EMEA region both internal and external including colleagues, sales team, fulfilment/supply chain, credit control & senior management to ensure the customer orders are released and delivered efficiently and in a timely manner. Assisting the wider team and departments to streamline and increase overall efficiency of current & new processes. As a senior associate, supporting the Sales Operations team in day to day tasks, exceeding KPI's and sharing new and innovative ideas to better the internal & external team and customer experience. Essential Duties & Responsibilities * Actively manage end to end Order to Delivery process * Monitor order release/Held list * Key Account Management and maintenance of customer orders * Organize and review shipment plans with customer portfolio * Action all fulfilment opportunities and ensure maximum and timely delivery window adherence * Meeting & exceeding KPI's (eg. fulfilment of orders, release position) * Proactively work to improve delivery performance * Communicate effectively * Address customer issues proactively * Anticipate any potential delivery issues and proactively limit these * Link customer needs and feedback to supply chain operations * Collect and communicate customer requirements/issues proactively * Offer support to Sales initiatives (Openings, compliance requests, new partnerships...) * Deal with customer refusals, returns, shortage claims until credit note issuance * Give support on Invoicing & Credit reconciliation to Finance Department * Drive reorder business to meet target * Navigation & maintenance of SAP to complete various daily tasks Experience, Skills & Knowledge * Minimum 1-3 years of experience in a similar role * Accurate and attentive to detail * Flexible, open minded, positive attitude and a good team player * Organisation skills, capacity to deal with priorities and react to urgencies * Analytical and problem-solving skills * Proficiency in MS Excel * Experience of SAP preferable * Fluency in English and Swedish, both written and spoken Visit this company’s hub to learn about their values, culture, and latest jobs. Create a job alert and receive personalised job recommendations straight to your inbox. #J-18808-Ljbffr

Benefits of working as a Senior Associate, Sales Operations in null:

● Excellent benefits
● Company offers career progression opportunities
● Attractive package