Customer Care Specialist

Job Description:

We are looking for a dedicated Customer Care Specialist to join our team at Looklet in Sollentuna, Stockholms Län, SE. As a Customer Care Specialist, you will be responsible for providing excellent customer service to our clients while representing the Looklet brand in a positive light. This is a part-time position at the Associate Level, requiring a minimum of 2 years of experience in a similar role.

Responsibilities: 1. Responding to customer inquiries and resolving issues in a timely and professional manner. 2. Providing product information and assisting customers with orders. 3. Handling customer complaints and escalations with empathy and understanding. 4. Collaborating with other departments to ensure a seamless customer experience. 5. Maintaining accurate records of customer interactions and transactions. 6. Identifying opportunities for improvement in customer service processes. 7. Contributing to a positive and collaborative work environment.

Requirements: 1. Hardworking and confident personality traits. 2. Strategic planning and innovation soft skills. 3. Excellent communication and interpersonal skills. 4. Ability to work independently and as part of a team. 5. Proficiency in MS Office and customer service software. 6. Fluency in English and Swedish.

Benefits: 1. Company-provided equipment for remote work. 2. Paid sick leave. 3. Remote work flexibility.

Working Environment: At Looklet, we pride ourselves on being a company that transcends borders, promoting collaboration on a global scale. As a Customer Care Specialist, you will have the opportunity to work with a diverse team and contribute to the success of our company on an international level.

Equal Opportunity Statement: Looklet is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.

Deadline to Apply: June 12, 2024

If you meet the requirements and are ready to take on the challenge of providing exceptional customer care at Looklet, we encourage you to apply for this exciting opportunity. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.