Senior Software Engineer

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide

#LI-Hybrid

Job Description

Inside the Nexthink Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the system of the millions of employees mentioned above.

In a nutshell, Collectors extract meaningful information about what's going on the OS, interpret it and feed it to our amazing data analytics systems. They also help to remediate detected issues and improve users experience of using their devices. Collectors are the complex and critical part of Nexthink product. They require the highest level of reliability and performance on each of the platforms our Collectors currently running: Windows, macOS and Linux.

• Challenge #1: create comprehensive and reliable solutions

• Challenge #2: do it for several platforms, using all the best from each platform

• Challenge #3: still, keep solutions cross-platform where possible

Our engineers are excited to take on broad non-conventional problems and are able to narrow them down to a relevant shape and function. They constantly come up with ideas to improve our product, they prototype them, then observe them through in production and measure their impact. All of this with the very high standards of quality, performance and security that are part of our DNA.

Qualifications

• 7-10 years of experience in software development.

• Very good demonstrable understanding of operating systems internals.

• Experience in software development on Windows and/or macOS platform close to OS level, with knowledge of installers, network protocols/communication

• You are fluent in C++, preferably up to date with the latest iterations of the standard.

• Proven experience of leading or being important individual contributor for one or more significant projects.

• Consistently write concise and very well tested code.

• You can navigate and debug a complex code using the tools available and you have very deep attention to details.

• You can do OS-level research.

• Experience in kernel-mode software development is an advantage.

• Experience in multi-platform/cross-platform development, especially on Windows and macOS platforms, is an advantage as well.

• Knowledge of Python and/or bash can be good as well.

• You enjoy working in a dynamic environment and you are result oriented.

• You are the problems solver and like complex tasks.

• You communicate clearly and concisely in English.

• We are looking for candidates who are eligible to work in one of the following countries: Switzerland, Spain, Germany, France, Italy, Denmark, Sweden, Austria, the Netherlands or the UK.

Additional Information

We are the pioneers and trailblazers of a global IT Market Category that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package (including stock options).
• Very good location next to the Prilly-Malley train station.
• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 25 days of holidays we offer) plus 3 company-paid volunteer days.
• Free access to a fitness centre inside the building.
• Reimbursement of the half-fare travel card for public transport. 
• ‍ Reimbursement up to 50% of the cost of French classes.
• Fresh fruit, cookies, and soft drinks as well. 
• Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.