Client Service Representative - Work from home

Job Description:

Raymond James Financial is seeking a passionate and adaptable Client Service Representative to join our team. This is a part-time, work from home position based in Geneva, Kanton Genf, Switzerland.

Responsibilities: 1. Provide exceptional customer service to clients through various communication channels, including phone calls, emails, and chat. 2. Assist clients with account inquiries, transactions, and problem resolution. 3. Maintain accurate and detailed client records in the company database. 4. Collaborate with team members to ensure a seamless client experience. 5. Stay up-to-date on company products, services, and industry trends to educate clients.

Requirements: 1. Strong communication skills and the ability to effectively interact with clients. 2. Excellent time management skills to handle multiple tasks and prioritize responsibilities. 3. Ability to work well in a team-oriented environment. 4. High school diploma or equivalent. 5. No prior experience required, but a willingness to learn and grow in the financial services industry.

Personality Traits: 1. Passionate about providing exceptional customer service. 2. Adaptable to changing circumstances and client needs.

Soft Skills: 1. Time management to efficiently handle client inquiries and requests. 2. Teamwork to collaborate with colleagues and provide a united front in client interactions.

Benefits: 1. Company transportation for eligible employees. 2. Travel opportunities for training and professional development. 3. Joining bonus for new team members.

Working Environment: Our team is dedicated to understanding and exceeding customer expectations. We strive to provide the best possible service to our clients and support each other in achieving our goals.

Deadline to Apply: Please submit your application by May 29, 2024.

Equal Opportunity Statement: Raymond James Financial is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.