Client Support Officer

Job Description:

Novartis is seeking a highly motivated and energetic Client Support Officer to join our team in Zurich, Switzerland. As a Client Support Officer, you will be responsible for providing exceptional customer service to clients, ensuring their needs are met in a timely and professional manner. This is an entry-level position ideal for individuals looking to kickstart their career in the pharmaceutical industry.

Responsibilities: 1. Respond to client inquiries via phone, email, and in-person interactions. 2. Maintain accurate and up-to-date client records in the company database. 3. Collaborate with internal teams to address client issues and provide solutions. 4. Assist clients with product information and technical support. 5. Prepare reports and presentations for management as needed. 6. Participate in ongoing training and professional development opportunities. 7. Contribute to a positive and collaborative team environment.

Requirements: 1. Energetic and hardworking individual with a passion for customer service. 2. Strong teamwork and decision-making skills. 3. Excellent communication and interpersonal abilities. 4. Bachelor's degree in a related field is preferred but not required. 5. Ability to thrive in a fast-paced and evolving work environment. 6. No previous experience required – we are looking for individuals with a willingness to learn and grow.

Benefits: 1. Free accommodation for international employees. 2. Life insurance coverage. 3. Employee discounts on Novartis products and services.

Working Environment: At Novartis, we pride ourselves on fostering an energetic and innovative work environment where employees can thrive and grow. As a Client Support Officer, you will have the opportunity to work alongside industry professionals and gain valuable experience in the pharmaceutical sector.

Deadline to Apply: Please submit your application by July 15, 2024.

Equal Opportunity Statement: Novartis is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.