Remote Client Service Manager

Job Description:

We are seeking a dedicated Remote Client Service Manager to join our team at Ryder System in Zurich, CH. The ideal candidate will have a minimum of 6 years of experience in client service management and a passion for providing exceptional service to our clients. As a Remote Client Service Manager, you will be responsible for managing client accounts, providing support to clients, and ensuring client satisfaction.

Responsibilities: - Develop and maintain strong relationships with clients - Act as the main point of contact for all client inquiries and issues - Coordinate with internal teams to ensure timely and accurate delivery of services to clients - Analyze client data and provide insights to improve client satisfaction - Develop and implement client service strategies to meet client needs and expectations - Monitor client feedback and make improvements as necessary - Plan and execute client events and meetings - Provide ongoing support and assistance to clients as needed - Collaborate with sales teams to identify new business opportunities

Requirements: - Minimum of 6 years of experience in client service management - Strong communication and interpersonal skills - Ability to prioritize and manage multiple tasks simultaneously - Excellent analytical and problem-solving skills - Proficiency in Microsoft Office and CRM software - Reliable and passionate about providing exceptional client service - Strong planning and organizational skills - Ability to work independently and in a team setting - Bachelor's degree in business or a related field preferred

Benefits: - Dental insurance - Travel opportunities - Employee discounts

Working Environment: At Ryder System, we strive for excellence and uphold high standards in all endeavors. Our team values collaboration, innovation, and dedication to providing the best service to our clients.

Equal Opportunity Statement: Ryder System is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.