Remote Client Support Officer

Job Description:

As a Remote Client Support Officer at Huntsman, you will be responsible for providing exceptional customer service and support to our clients. Your main duty will be to assist customers with any queries or issues they may have regarding our products or services. This role requires a high level of dedication and resilience as you will be dealing with a diverse range of client needs and expectations.

Responsibilities: 1. Responding to client inquiries via phone, email, or chat in a timely and professional manner. 2. Troubleshooting and resolving client issues effectively and efficiently. 3. Providing product information and assistance to clients as needed. 4. Maintaining accurate client records and documentation. 5. Collaborating with other team members to ensure a seamless customer experience. 6. Continuously seeking opportunities to improve customer satisfaction and retention.

Requirements: 1. Bachelor's degree or equivalent work experience. 2. Minimum of 3 years of experience in customer support or a related field. 3. Strong communication and presentation skills. 4. Excellent problem-solving abilities and attention to detail. 5. Ability to work independently and as part of a team. 6. Proficient in using customer support software and tools. 7. Dedicated and resilient attitude towards client interactions.

Benefits: 1. Joining Bonus 2. Life insurance 3. Medical coverage

Working Environment: At Huntsman, we strive for excellence in every endeavor. We set a high standard for achievement and expect our employees to uphold these values. You will be surrounded by a team of dedicated professionals who are committed to delivering the best possible service to our clients.

Equal Opportunity Statement: Huntsman is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome individuals of all backgrounds and experiences to apply for this position.

Deadline to apply: 2024-05-22

Join us at Huntsman and make a difference in the lives of our clients through exceptional customer support. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.