Client Support Specialist

Job Description:

Sunrise Communications AG is seeking a dedicated and reliable Client Support Specialist to join our team in Lausanne, Vaud, CH. As an Associate Level position, the ideal candidate will have at least 2 years of experience in a similar role and possess strong project management and planning skills.

Responsibilities: - Serve as the main point of contact for clients, providing exceptional support and resolving any issues or concerns that may arise - Manage client accounts and ensure that all inquiries and requests are handled in a timely and efficient manner - Collaborate with internal teams to ensure client needs are met and expectations are exceeded - Assist in the planning and execution of client projects, ensuring they are completed on time and within budget - Provide training and guidance to clients on how to best utilize our products and services - Identify opportunities for process improvement and contribute to the overall success of the client support team

Requirements: - 2+ years of experience in a client support or customer service role - Strong project management and planning skills - Excellent communication and interpersonal abilities - Ability to work independently and as part of a team - Reliable and adaptable personality traits - Bachelor's degree in Business Administration or a related field is preferred

Benefits: - Employee discounts on products and services - Free food and snacks in the office - Disability insurance coverage

Working Environment: Our team at Sunrise Communications AG values a fun and vibrant work environment. We believe in injecting a sense of joy and positivity into our daily tasks, creating a workplace that is both productive and enjoyable.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Sunrise Communications AG is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to diversity and inclusion in the workplace and encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.