Contact Center Officer

Job Description:

AGCO is seeking a Contact Center Officer to join our team in Zurich, Switzerland. As a Contact Center Officer, you will be responsible for providing exceptional customer service and support to our clients. This part-time position offers the opportunity to work in a dynamic and fast-paced environment, where you will have the chance to grow and develop your skills.

Responsibilities: - Handle incoming customer inquiries via phone, email, and chat - Resolve customer issues and complaints in a timely and efficient manner - Provide product information and assistance to customers - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Keep up-to-date on product knowledge and company policies - Meet or exceed customer service targets and goals

Requirements: - Bachelor's degree in a relevant field - 3 years of experience in a customer service role - Excellent communication and interpersonal skills - Strong problem-solving abilities - Ability to work well under pressure and in a fast-paced environment - Driven and energetic personality - Strong cooperation and teamwork skills

Benefits: - Life insurance - Training & professional development opportunities - Free accommodation in Zurich

Working Environment: At AGCO, we believe in fostering a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to providing a supportive and collaborative work environment where everyone has the opportunity to succeed.

Deadline to Apply: July 3, 2024

Equal Opportunity Statement: AGCO is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.