Customer Support Assistant

Job Description:

Liebherr Group is seeking a dedicated and proactive Customer Support Assistant to join our team in Bern, Kanton Bern, CH. As a part-time position at an entry level, this role is perfect for individuals with 1 year of experience who are confident, independent, and possess strong planning and people management skills.

Responsibilities: 1. Provide excellent customer service by responding to inquiries and resolving issues in a timely and professional manner. 2. Assist customers with product information, orders, and returns. 3. Maintain accurate records of customer interactions and transactions. 4. Collaborate with internal teams to address customer needs and concerns. 5. Support the development of customer support resources and training materials. 6. Continuously learn and adapt to stay ahead in a rapidly changing world.

Requirements: 1. 1 year of experience in customer service or a related field. 2. Confident and independent with strong planning and people management skills. 3. Excellent communication and interpersonal abilities. 4. Proficiency in Microsoft Office and CRM software. 5. High school diploma or equivalent.

Benefits: 1. Employee discounts on Liebherr products. 2. Life insurance coverage. 3. Visa sponsorship for eligible candidates.

Working Environment: At Liebherr Group, we value a working environment where employees are encouraged to continuously learn and adapt to stay ahead in a rapidly changing world. We promote a culture of innovation and collaboration to drive success for our customers and our company.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Liebherr Group is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to these factors. We welcome applicants from all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.