Customer Support Associate - Work from home

Job Description:

State Street Corp. is seeking a dedicated and driven Customer Support Associate to work from home in Bern, Kanton Bern, CH. This part-time position is perfect for individuals who are looking to start their career in customer support. As an entry-level associate, you will have the opportunity to gain valuable experience while providing exceptional support to our customers.

Responsibilities: - Respond to customer inquiries via phone, email, and chat in a professional and timely manner - Assist customers with account setup, troubleshooting, and other support-related issues - Collaborate with other team members to ensure a seamless customer experience - Identify and escalate priority issues to the appropriate department - Leverage data to inform decisions and drive strategic initiatives - Provide feedback to help improve our products and services

Requirements: - 1 year of experience in customer support or a related field - Excellent communication skills - Strong problem-solving abilities - Ability to work independently and as part of a team - Innovative mindset - Visa sponsorship available for international candidates

Benefits: - Travel opportunities - Gym membership - Visa sponsorship

Equal Opportunity Statement: State Street Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, gender, sexual orientation, disability, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.