Account Manager - Expertise Recruitment

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Job Description - Account Manager - Expertise Recruitment

Job Description

  • Operate as the lead point of contact for any and all matters specific to the client.

  • Handle and supervise clients social media assets while implementing client’s overall marketing strategy.

  • Providing clients with consulting services entailing gathering requirements, analyzing, understanding clients’ business and generating new ideas to enhance brand’s performance.

  • Build and maintain strong, long-term client relationships through weekly meetings.

  • Work closely with all the internal teams in UAE, EGY & KSA to ensure planning, scheduling and tracking project timings, deliverable's and milestones according to customer needs and objectives.

  • Developing and delivering progress and end-of-campaign reports, proposals and presentations. Also analyzing results, troubleshooting problem areas, and offering recommendations.

  • Assist with high severity requests or issue escalations as needed.

  • Actively lead and/or participate in activities such as regular update meetings, quarterly reviews and ongoing communication with clients.

  • Meeting and liaising with clients to discuss and identify their advertising requirements.

  • Up-selling digital products and services to your clients.

  • Working with agency colleagues to devise an advertising campaign that meets the client’s brief and budget.

  • Presenting, alongside agency colleagues the campaign ideas and strategy to the client.

  • Briefing media, social media and creative staff, and assisting with the formulation of digital marketing strategies

  • Liaising with, and acting as the link between the client and the agency by maintaining regular contact with both, ensuring that communication flows effectively.

  • Negotiating with clients and agency staff about the details of campaigns.

  • Presenting creative work to clients for approval or modification.

  • Handling budgets, managing campaign costs and quoting clients.

  • Writing client reports and monitoring the effectiveness of campaigns.

  • Handling ‘pitches’, along with other agency staff, to try to win new business for the agency.

  • Ensuring the appropriate resources are in place and that the work is conducted in timely fashion, within approved scope and budget.

  • Driving the execution of the project across the Creative, and SM teams.

  • Responsible for the consistent successful facilitation of a project from estimation through launch and maintenance.


Requirements

  • Bachelor's degree in Advertising, Marketing, or a related field.

  • 4-6 years of Advertising Account/Client Management experience, preferably with multinational creative agencies.

  • Proven experience managing 360-degree campaigns (TV, Print, Online, Outdoor, etc.).

  • Experience managing accounts in the automotive industry is a plus.

  • Strong presentation / communication skills.

  • Fluency in Arabic and English.

  • Able to manage clients (external and internal) on project scope and delivery.

  • Strong client handling / client relations experience.

  • Experience in the advertising campaign lifecycle from creative concept to execution.

  • Strong background with project management concepts, methodologies and tools.

  • Availability to join within 1 month.
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