Customer Care Representative - Work from home

Job Description:

Quanta Services is seeking a Customer Care Representative to join our team in Abu Dhabi, UAE. This is a full-time, entry-level position that allows you to work from the comfort of your own home. As a Customer Care Representative, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities: - Serve as the main point of contact for customers, addressing their inquiries and concerns in a timely and professional manner - Provide product information and assistance to customers to help them make informed purchasing decisions - Process orders, returns, and exchanges accurately and efficiently - Follow up with customers to ensure their satisfaction and address any issues or feedback they may have - Collaborate with other team members to ensure a seamless customer experience - Maintain detailed records of customer interactions and transactions - Stay up-to-date on product knowledge and company policies to provide accurate information to customers

Requirements: - 1 year of experience in customer service or a related field - Excellent communication skills, both written and verbal - Dedication to providing top-notch customer service - Resourcefulness and problem-solving skills - Adaptability to handle a variety of customer needs and situations - Basic project management skills to prioritize tasks effectively - Ability to work independently and as part of a team - High school diploma or equivalent

Personality Traits: - Dedicated to delivering exceptional customer care - Resourceful in finding solutions to customer inquiries and issues

Soft Skills: - Adaptability to handle diverse customer needs - Basic project management skills to handle multiple tasks efficiently

Benefits: - Company equipment provided for work-from-home setup - Travel opportunities for training and development - Relocation allowance for potential future opportunities

Working Environment: Our company culture is focused on cultivating leaders who foster inclusivity and mentorship. We value teamwork and collaboration to achieve our goals effectively.

Equal Opportunity Statement: Quanta Services is an equal opportunity employer and values diversity in the workplace. We are committed to creating a welcoming and inclusive environment for all employees.

Deadline to Apply: May 22, 2024

If you have a passion for customer service and want to work for a company that values its employees, apply now to join Quanta Services as a Customer Care Representative. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.