Hostess and Waitress

Job description / Role

We are seeking a professional and customer-oriented Hostess and Waitress to join our team in the vibrant hospitality industry in UAE-Dubai. The successful candidate will be responsible for providing exceptional customer service, creating a welcoming atmosphere, and ensuring a seamless dining experience for our guests. Responsibilities: - Greet and welcome guests as they arrive at the restaurant or hotel. - Escort guests to their tables and provide them with menus. - Take and serve food and beverage orders with a friendly and positive attitude. - Ensure accuracy and efficiency in order taking and delivery. - Answer guest inquiries and make recommendations as necessary. - Maintain cleanliness and organization of the dining and service areas. - Collaborate with kitchen and bar staff to ensure timely and quality service. - Handle guest feedback and resolve any issues or complaints in a professional manner. - Adhere to all company and industry food safety and hygiene standards. - Upsell menu items and promote special offers to enhance guest experience and revenue.

Requirements

- Proven experience as a Hostess and Waitress in a high-volume restaurant or hotel environment. - Excellent communication and interpersonal skills with the ability to build rapport with guests. - Strong knowledge of food and beverage offerings, including wine and cocktail recommendations. - Ability to work in a fast-paced and dynamic environment while maintaining a positive attitude. - Exceptional customer service and problem-solving skills. - Flexibility to work in shifts, including evenings, weekends, and holidays. - Attention to detail and a professional appearance. - Familiarity with point-of-sale systems and basic math skills for order processing and payment handling. - Certification in food safety and hygiene is a plus. - Fluency in English is essential, with additional language skills considered an advantage.

About the company

Engage Experts stands out as a leading accounting and auditing company in Dubai. Our expertise spans a wide range of financial services, including auditing of accounts, tax consultancy, and business advisory. We pride ourselves on our ability to deliver exceptional services that not only meet but exceed your expectations. We are more than just an Accounting Outsourcing Services provider, we are the concrete support that helps you maintain strength in your business infrastructure. Through our wide ranging services from VAT Registration UAE, accounting, bookkeeping and taxation to HR Consultancies and Business Setup in Dubai, we aim to serve a cross-section of large and small industries, and set them on a path to a secure financial future