Lifeguard - Wild Wadi Waterpark

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise.

Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments. Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

This Arabian-themed waterpark in Dubai offers breathtaking views of Burj Al Arab Jumeirah, Jumeirah Beach Hotel and Madinat Jumeirah. A day at this waterpark means one adrenaline rush after another. Thrill-seekers can enjoy the super-fast Jumeirah Sceirah, a 120-metre slide where they can descend at 80 km/h. They can also try the 1.5m high waves at Breakers Bay or ride together with friends on Tantrum Alley!

The fun isn’t just for our guests – everyday as a Wild Wadi Waterpark™ colleague promises to be a fun and memorable experience! 

About the Role:

An opportunity has arisen for a Lifeguard to join Wild Wadi Waterpark. The purpose of this role is to ensure the safety of all guests and visitors in and around parks, pools, or beaches by maintaining the 10/20 or 10/3 (open water/Beach) rule as applicable. Always maintain a professional, responsible, attentive, and watchful demeanor to ensure that no water areas are left exposed during operations hours. Responsible for monitoring the pool/Beach/Waterpark area and enforcing safety regulations,
responding to emergencies and providing first aid when necessary.

The main responsibilities are:

• Always maintain a professional, responsible, attentive, and watchful demeanor. Greet each guest and visitor with a warm welcome where applicable
• Caution guests regarding unsafe areas. Rescue guests in danger of drowning and administer first aid
• Maintain order in swimming areas. Conduct or officiate swimming meets and give swimming instructions
• Clean the swimming pool. Identify any issues with the swimming pool (water temperature etc.) and coordinate with Lifeguard Supervisor who will inform the engineering team to fix the issues
• Patrol the designated swimming areas and look after all the guests in the water. Promote a fun and relaxing atmosphere for guests
• Ensure that all swimming rules and regulations are followed by members and guests, and lifesaving techniques are used to deal with any safety issues or emergencies successfully
• Operate the rides and attractions in compliance with the manufacturer's instructions and regular operating procedures. Use approved operational dispatch procedures to guarantee that all guests and visitors are dispatched in the most efficient and secure manner possible
• Ensure that all lifesaving equipment’s are in good functioning order and always ready to use
• Exhibit a polite, helpful, and happy demeanor while effectively communicating with our Guests and Colleagues to fulfill the Jumeirah Vision, Spirit and HEART of Jumeirah, and SBU Mission Statement

• Provide professional lifeguarding services at Group’s, SBUs and exclusive events when needed and assist the supervisory team (as needed and instructed) in the preparations of facilities for special functions, themed evenings, etc. contributing to organizational success.
• Communicate effectively with other lifeguards, management, and other staff members to ensure the safety and security of all guests and visitors
• Attend regular training sessions and stay up to date on all safety procedures and regulations
• Perform related tasks and duties as assigned and deemed responsible by reporting manager
• Ensure that high standard of personal hygiene and grooming are strictly observed and followed
• Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets
• Adhere to departmental policies, processes, standard operating procedures, and instructions enabling delivery of luxurious service to guests and in line with Jumeirah standard of excellence
• Adhere to all relevant Health, Safety and Environment procedures, instructions, and controls

The ideal candidate for this position will have the following experience and qualifications: 

• Higher Secondary School Certificate or equivalent
• Regional or International Lifeguard Training Program License (Ellis and Associates - preferred )as deemed necessary
• Shallow Water Certification with Swim Distance 50 yards/meter
Dive Brick Depth Retrieval: 5 feet (1.5 m) or less Underwater swim 10 feet (3 m)
or
• Pool Swim Minute Certification or Shallow Water Certification(as deemed necessary) with Swim Distance 100 yards/meter Dive Brick Depth Retrieval: 8 feet (2.4 m) or deepest facility depth designated Tread without use of arms & hands for 1

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.