Sales and Reservations Executive

-Attractive Salary & Benefits
-Flexible Culture
-Recognition & rewarding Our client is a global leader in logistics. The Job
Responsibilities: travel agent experience, ideally in ticketing / reservations - this is mandatory. Previous Amadeus experience highly desirable. and Website ticket issuance .Ticketing software & Holiday Packages
Superior communication, negotiation and written communication skills in a fast-paced environment, with a passion for customer service.
A flexible approach and the ability to manage changing priorities and competing deadlines.
Well-disciplined with the ability to handle many tasks simultaneously.
The ability to work independently, as well as a member of a team with a "can-do" attitude that supports company standards and products.
Must be able to work on a Process and manage reservations for flights, hotels, and other travel-related services.
Provide accurate and up-to-date information on available options, including pricing, schedules, and accommodations.
Assist customers in selecting the most suitable travel options based on their preferences and budget. Issue tickets and confirmations promptly and accurately.
Ensure compliance with all relevant regulations and policies during the ticketing process.
Handle modifications, cancellations, and refunds in accordance with company policies and industry standards.
Mandatory on daily sales visits cooperates houses, recruiting agencies other travel related agency.
Provide assistance with booking changes, special requests, and other customer concerns.
Ensure compliance with all relevant documentation requirements and company procedures.
Stay updated on industry trends, travel regulations, and company policies to provide accurate and timely information to customers.
Participate in training programs and continuous learning opportunities to enhance knowledge and skills.
The Travel executive will manage day-to-day operations, ensure exceptional customer service, optimize processes, and maintain strong relationships with travel suppliers. This role requires a strong understanding of the travel industry, excellent organizational skills, and the ability to work collaboratively with various teams.
Handle travel bookings and confirmations, ensuring all aspects of the trip are organized and documented.
Solve any travel-related problems or changes that may arise before or during the trip.
Meet sales targets while delivering exceptional customer service. Ideal Candidate
Experience (2 years’ Experience) – U.A.E sales & Ticketing Experience with UAE Driving license will be an added advantage
Diploma or degree in Tourism, Travel, Hospitality, or a related field.
Minimum of 3 years of experience as a Travel Agent, with a proven track record in designing complex travel itineraries.
Extensive knowledge of domestic and international travel markets, with a focus on luxury and bespoke travel.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and suppliers.
Strong organizational skills and attention to detail.
Proficiency in travel booking systems and software.
Fluent in English; additional languages are a like Hindi & Tamil plus
Ability to work under pressure and handle multiple bookings simultaneously.
A passion for travel and an enthusiasm for learning about new destinations and travel products. Ref: 2O6IIK763Z