Service Delivery Coordinator- Oilfield and Industrial Chemicals

Job Description

Service Delivery Coordinator - Oilfield and Industrial Chemicals Would you like the opportunity to work as a Service Delivery Coordinator? Do you enjoy working within a team that provides a high-quality of service to customers?

Join our successful team!

Our Oilfield & Industrial Chemicals (OIC) business provides technologies to monitor and control our customers’ energy extraction assets. Our team provides technical expertise to meet client expectations. We provide customers with the peace of mind needed to reliably and efficiently improve their operations.

Partner with the best

A Service Delivery Coordinator - Oilfield and Industrial Chemicals (OIC) will ensure flawless execution, on-time delivery, and contract adherence. You’ll ensure that Baker Hughes maximizes its short- and long-term revenue and profit opportunities. You’ll coordinate job activities to ensure execution in line with customer expectations and contract terms and conditions.

As a Service Delivery Coordinator - Oilfield and Industrial Chemicals (OIC), you will be responsible for:

• Conducting all activities in line with our non-negotiables, applicable processes and cultural pillars.
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon.
• Coordinating and monitoring all job activities as outlined in the management of job cycle across organizational boundaries.
• Scheduling and dispatching of resources in line with job requirements.
• Meeting with clients for job preparation, execution and close out.
• Ensuring invoice is in line with contract/quote, with no revenue leakage and timely collection of cash
• Attending field trials when required.
• Protecting the health and safety of our personnel and the environment.

Fuel your passion

To be successful in this role you will:

• Have a bachelor’s degree in a relevant engineering discipline.
• Have 10+ years of experience in customer and service delivery support and 5 years of experience in upstream chemicals operations.
• Have a -proven ability to deal with senior customer management.
• Demonstrate experience working in a team-focused environment.
• Have excellent verbal and written communication skills, including formal presentations.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too.

• Normal Working Hours, Monday to Friday

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

· Contemporary work-life balance policies and wellbeing activities

· Comprehensive private medical care options

· Safety net of life insurance and disability programs

· Tailored financial programs

· Additional elected or voluntary benefits