Account Support Officer

Job Description:

NiSource is seeking a detail-oriented and motivated Account Support Officer to join our team in Dubai. As an Associate Level position, the Account Support Officer will play a crucial role in supporting the company's financial operations and ensuring the smooth running of our account management processes.

Responsibilities: - Assist in managing and maintaining client accounts, including processing payments, updating customer information, and resolving any account-related issues. - Conduct research and analysis to identify opportunities for improving customer satisfaction and retention. - Collaborate with sales and marketing teams to develop strategies for acquiring new clients and expanding existing accounts. - Prepare reports on account performance, financial transactions, and customer feedback for management review. - Negotiate payment terms and agreements with customers to ensure timely and consistent payments. - Provide support to the accounting department in reconciling accounts, verifying transactions, and preparing financial statements. - Coordinate with other departments to ensure a seamless customer experience and address any customer concerns promptly.

Requirements: - 4 years of experience in a similar role in a financial or customer service setting. - Strong understanding of financial principles and account management practices. - Excellent communication and interpersonal skills. - Ability to work independently and manage multiple tasks effectively. - Strong research and negotiation skills. - Driven and self-motivated with a strong commitment to achieving goals.

Benefits: - Dental insurance - Paid Time Off (PTO) - Paid overtime

Working Environment: At NiSource, we believe in aligning work with a greater purpose and contributing to a meaningful mission. As an Account Support Officer, you will have the opportunity to work in a supportive and collaborative environment where your contributions make a real difference.

Equal Opportunity Statement: NiSource is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by applicable laws. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: 2024-06-03

Join NiSource as an Account Support Officer and be a part of a dynamic team that is dedicated to providing exceptional service to our customers and driving business growth. Apply now!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.