Chat Support Representative

Job description:

AGCO is seeking a detail-oriented and customer-focused Chat Support Representative to join our team in Dubai on a part-time basis. As an Associate Level Chat Support Representative, you will be responsible for providing excellent customer service through our online chat platform.

Responsibilities: - Interact with customers via chat to provide information about products and services - Resolve customer inquiries and issues in a timely and efficient manner - Maintain a positive and professional attitude at all times - Collaborate with other team members to ensure customer satisfaction - Document customer interactions and provide feedback to improve processes - Stay current on product knowledge and company policies - Meet or exceed performance goals and targets

Requirements: - 3 years of experience in customer service or a related field - Resilient and adaptable personality traits - Strong persuasion and problem-solving skills - Excellent written communication skills - Ability to multitask and prioritize tasks effectively - Knowledge of CRM systems is a plus - Must be fluent in English; additional languages are a bonus

Benefits: - Employee discounts on AGCO products - Profit sharing opportunities - Life insurance coverage

Working environment: At AGCO, we prioritize quality in all aspects of our work, products, and services. Our team is committed to providing exceptional customer service and support to our clients. Join us in our mission to deliver high-quality solutions to our customers.

Deadline to apply: May 11, 2024

Equal opportunity statement: AGCO is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds, including those with disabilities and individuals from underrepresented communities. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.