Client Relations Officer - Work from home

Job Description:

Abu Dhabi National Oil Company is seeking a Client Relations Officer to work remotely from home on a part-time basis. As an Associate Level position, the successful candidate should have a minimum of 2 years of experience in client relations or a related field.

Responsibilities: - Build and maintain strong relationships with clients through regular communication and follow-up to ensure satisfaction and retention - Act as the primary point of contact for client inquiries, requests, and issue resolution - Develop a deep understanding of clients' needs and preferences to provide personalized solutions and recommendations - Collaborate with internal teams to ensure timely and accurate delivery of services to clients - Identify opportunities for upselling and cross-selling products or services to existing clients - Prepare regular reports on client feedback, trends, and performance metrics to inform strategic decision-making - Stay up-to-date on industry trends and competitors to provide insights and recommendations for improving client satisfaction and loyalty

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in client relations, sales, or customer service - Strong communication and interpersonal skills - Ability to work independently and manage multiple client accounts simultaneously - Adaptable and able to quickly adjust to changes in client needs or market conditions - Driven and self-motivated to achieve targets and exceed expectations - Leadership skills to effectively influence and collaborate with internal and external stakeholders

Benefits: - Visa sponsorship for eligible candidates - Medical coverage for health and wellness - Joining bonus for successful candidates

Working Environment: At Abu Dhabi National Oil Company, we empower employees to take ownership of their work and make impactful decisions. Our remote work opportunities provide flexibility and autonomy, while also fostering a collaborative and supportive team environment.

Deadline to Apply: Please submit your application by July 4, 2024.

Equal Opportunity Statement: Abu Dhabi National Oil Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We welcome candidates from diverse backgrounds and encourage all qualified individuals to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.