Account Support Manager

Job Description:

As an Account Support Manager at Walgreens Boots Alliance in Abu Dhabi, Abu Dhabi, AE, you will play a crucial role in managing key client accounts and providing exceptional support to ensure customer satisfaction and retention. This part-time position at a mid-to-senior level requires a minimum of 8 years of experience in account management or related fields.

Responsibilities: - Build and maintain strong relationships with clients, acting as the main point of contact for any account-related inquiries or issues - Develop and implement account strategies to meet and exceed client expectations and sales goals - Coordinate with cross-functional teams to ensure seamless delivery of products and services to clients - Monitor account performance and provide regular reports to internal and external stakeholders - Identify opportunities for account growth and lead efforts to upsell or cross-sell additional products or services - Resolve any client concerns or complaints in a timely and professional manner - Stay up-to-date on industry trends and competitor activities to proactively address client needs and maintain a competitive edge - Collaborate with the sales team to optimize revenue opportunities and drive business growth

Requirements: - Bachelor's degree in Business Administration, Marketing, or a related field - 8+ years of experience in account management, business development, or a similar role - Strong communication and interpersonal skills - Passionate about delivering exceptional customer service and building long-term relationships with clients - Independent and self-motivated with the ability to work autonomously - Innovative mindset with the ability to adapt to changing business environments - Proficient in Microsoft Office suite and CRM software - Ability to travel occasionally to meet with clients or attend industry events

Benefits: - Travel opportunities - Dental insurance - Visa sponsorship

Working Environment: At Walgreens Boots Alliance, we strive for a harmonious workplace where collaboration and respect prevail. We believe in fostering a supportive and inclusive environment where employees can thrive and grow professionally.

Equal Opportunity Statement: Walgreens Boots Alliance is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable laws.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.