Live Chat Representative - Remote Work

Job Description:

We are seeking a dynamic and passionate Live Chat Representative to join our team at PVH, a global leader in the fashion industry. This is a remote work position based in Abu Dhabi, UAE. As a part-time entry-level position, no prior experience is required, making it an excellent opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: 1. Engage with customers via live chat to provide support, answer queries, and resolve issues in a timely and professional manner. 2. Assist customers with order placements, product inquiries, and returns processing. 3. Collaborate with other team members to ensure seamless communication and support across all channels. 4. Keep abreast of product updates, promotions, and policies to provide accurate and up-to-date information to customers. 5. Continuously strive to improve customer satisfaction through innovative problem-solving and planning. 6. Meet or exceed performance metrics related to efficiency, quality, and customer satisfaction.

Requirements: 1. Hardworking and energetic individuals who are passionate about providing exceptional customer service. 2. Ability to work independently and prioritize tasks effectively in a remote work environment. 3. Strong written communication skills and attention to detail. 4. Basic computer skills and proficiency in using live chat software. 5. Demonstrated innovation and planning skills to address customer needs effectively.

Benefits: 1. Relocation allowance for eligible candidates. 2. Travel opportunities to attend company events and training sessions. 3. Flexible remote work schedule to accommodate personal and professional commitments. 4. Opportunities for unlimited personal and professional growth within the company.

Equal Opportunity Statement: PVH is an equal opportunity employer committed to diversity and inclusion in the workplace. We welcome applicants of all backgrounds and experiences to apply for this position.

Deadline to apply: May 24, 2024

If you are ready to embark on an exciting career journey with PVH as a Live Chat Representative, apply now and be part of a supportive and growth-oriented working environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.