Online Client Support Representative

Job Description: We are seeking a dynamic and proactive Online Client Support Representative to join our team at Hilton Worldwide Holdings in Abu Dhabi. As an Associate Level position, the successful candidate will be responsible for providing exceptional customer service and support to our online clients. This is a part-time position requiring a minimum of 3 years of experience in a similar role.

Responsibilities: - Respond to online client inquiries promptly and professionally - Assist clients with navigating our online platform and resolving any technical issues - Provide guidance on products, services, and promotions - Troubleshoot and escalate any complex client issues to the appropriate department - Collaborate with the sales and marketing teams to enhance the online customer experience - Maintain accurate records of client interactions and transactions - Stay up-to-date on industry trends and best practices in online customer support

Requirements: - Confident and resourceful with excellent communication skills - Strong leadership abilities and creative problem-solving skills - Minimum of 3 years of experience in online client support or a related field - Proficiency in using online platforms and CRM systems - Ability to work independently and prioritize tasks effectively - Flexibility to work part-time hours, including evenings and weekends

Benefits: - Company-provided equipment for remote work - Relocation allowance for eligible candidates - Free meals and snacks during working hours - Supportive working environment that promotes work-life balance and employee well-being

Equal Opportunity Statement: Hilton Worldwide Holdings is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to Apply: May 16, 2024

If you meet the qualifications and are interested in joining our team as an Online Client Support Representative, we encourage you to apply before the deadline. We look forward to welcoming a confident and resourceful individual with a passion for customer service to our Hilton family in Abu Dhabi.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.