Chat Support Representative

Job Description:

We are seeking a reliable and driven Chat Support Representative to join our team at CH2M Hill in Dubai, UAE. As a part-time entry-level role, you will be responsible for providing exceptional customer service through online chat platforms. This position is ideal for individuals who are looking to kickstart their career in customer support and are passionate about making a positive impact through their work.

Responsibilities: - Respond to customer inquiries and provide timely and accurate information through chat support channels - Resolve customer issues and complaints with professionalism and empathy - Manage customer relationships and ensure high levels of customer satisfaction - Collaborate with other team members to improve processes and enhance the overall customer experience - Utilize effective communication and negotiation skills to address customer concerns

Requirements: - Strong written communication skills with fluency in English (additional languages a plus) - Ability to multitask and work efficiently in a fast-paced environment - People management skills to handle diverse customer interactions - No prior experience required, open to entry-level candidates - Must be reliable, punctual, and detail-oriented - A positive attitude and willingness to learn and grow in the role

Benefits: - Paid sick leave to ensure your well-being - Training and professional development opportunities to enhance your skills - Travel opportunities to engage with customers and expand your knowledge - A supportive and inclusive working environment that aligns work with a greater purpose

Equal Opportunity Statement: CH2M Hill is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, disability, or any other legally protected status.

Don't miss out on this exciting opportunity to join a dynamic team and contribute to a meaningful mission. Apply before the deadline on June 12, 2024.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.