Customer Support Specialist

Job Description: HollyFrontier is seeking a part-time Customer Support Specialist to join our team in Abu Dhabi, AE. The ideal candidate should have at least 2 years of experience in customer support roles and possess a resourceful and passionate personality. In addition to strong communication skills, the candidate should also exhibit creativity and excellent time management skills.

Responsibilities: - Provide exceptional customer support through various channels such as phone, email, and chat - Resolve customer inquiries and issues in a timely and efficient manner - Assist customers with product information, troubleshooting, and general inquiries - Maintain accurate records of customer interactions and transactions - Collaborate with other teams to ensure customer satisfaction - Proactively identify opportunities to improve customer experience - Stay up-to-date on product knowledge and industry trends

Requirements: - Minimum of 2 years of experience in customer support roles - Excellent communication and interpersonal skills - Ability to work efficiently in a fast-paced environment - Resourceful mindset and a passion for helping customers - Strong problem-solving skills and attention to detail - Proficiency in Microsoft Office and customer support software - Bachelor's degree in a related field is a plus

Benefits: - Dental insurance - Visa sponsorship - Medical coverage

Working Environment: At HollyFrontier, we provide an environment where technology is harnessed to drive innovation and efficiency. Our team is dedicated to delivering top-notch customer support and fostering a culture of continuous improvement.

Deadline to Apply: May 11, 2024

Equal Opportunity Statement: HollyFrontier is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where every employee feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.