Online Customer Support Assistant

Job Description:

CBRE Group is seeking a part-time Online Customer Support Assistant to join our team in Abu Dhabi, AE. As an Associate Level role, the ideal candidate will have at least 3 years of experience in customer support. The successful candidate will possess a passion for delivering exceptional customer service and will bring energy and enthusiasm to the role.

Responsibilities: - Respond to customer inquiries and provide support through various online platforms including email, chat, and social media - Assist customers with product information, order status, and any issues or complaints they may have - Maintain a high level of professionalism and customer service at all times - Collaborate with other team members to ensure a seamless customer experience - Keep accurate records of customer interactions and transactions - Work closely with the sales and marketing teams to relay customer feedback and insights

Requirements: - Strong communication skills, both written and verbal - Ability to prioritize tasks and manage time effectively - Strong presentation skills - Experience in using customer service software and tools - A positive attitude and a strong work ethic - Ability to work well in a fast-paced environment

Personality Traits: passionate, energetic Soft Skills: time management, presentation

Benefits: - Dental insurance - Training & professional development opportunities - Gym membership

Working Environment: At CBRE Group, we encourage calculated risk-taking to drive innovation and progress. Our team is dedicated to creating a supportive and collaborative work environment where every team member has the opportunity to grow and succeed.

Deadline to Apply: 2024-05-11

Equal Opportunity Statement: CBRE Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, religion, sexual orientation, or disability.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.