Customer Service Administrator

Customer Service Administrator

Leeds LS9

£24,000 per annum

• Office-based role
• 24 days holiday
• Free parking
• Monday to Friday, 8 AM to 4:30 PM

Company Overview: Elevation Recruitment is proud to represent a Leeds based wholesaler, renowned for its quality products and exceptional customer service. Our client is seeking a proactive and organised Customer Service Administrator to join their dynamic team.

Role Overview: As a Customer Service Administrator, you will be responsible for managing end-to-end order processing, providing excellent customer service, and efficiently handling complaints. This role offers an exciting opportunity to be an integral part of a thriving business, contributing to its continued success and growth.

Key Responsibilities of the Customer Service Administrator:

• Process customer orders accurately and efficiently
• Liaise with internal departments to ensure timely order fulfilment
• Handle customer inquiries and provide solutions to any issues or concerns
• Manage complaints effectively, striving for positive resolutions
• Maintain customer records and ensure data accuracy
• Assist with general administrative tasks to support the sales team

Requirements of the Customer Service Administrator,:

• Previous experience in a similar sales administration or customer service role
• Strong organisational skills with a keen attention to detail
• Excellent communication and interpersonal abilities
• Ability to multitask and prioritize tasks effectively
• Proficiency in Microsoft Office suite (Word, Excel, Outlook)
• Experience using CRM software is advantageous

If you are passionate about delivering exceptional customer service and thrive in a fast-paced

environment, we want to hear from you!