Customer Service Advisor

Advancing People - Multilingual Recruitment Specialists are now recruiting for a Swiss German Speaking Customer Service Advisor for their client on a remote basis.

As a Swiss German Speaking Customer Service Administrator it will be your responsibility to work with clients primarily those based in the Swiss German speaking region and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.

Roles & Responsibilities:

Receive incoming calls

Deliver high quality customer service

Assist with new customer's enquiries

Process orders received via the telephone, fax, e-mail or internet

Be proactive in the area of Customer retention

Person Specification:

Fluent in Swiss German & English

Strong customer focus and professional approach

Excellent communication skills, both oral and written

Ability to work effectively as part of a team

Good computer skills

Positive "can do" attitude

This is a full time permanent position offering an annual salary of £26,000 + attractive company benefits

This is a remote / Work from home position. If successful you would need to commute to St.Neots, Cambridge once a month.

Apply now!

Advancing People - Multilingual Recruitment Specialists

Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency.