Receptionist

We’re looking for an enthusiastic part-time receptionist to join our team at Canterbury Skin and Laser Clinic.

The successful candidate will be playing a crucial part in the day-to-day running of the clinic, supporting the overall reception function so that patients are seen safely and swiftly.

Overall Responsibilities are:

• Checking in patients on arrival.
• Preparing and setting up the clinics for the day.
• Opening or closing the clinic.
• Printing doctors clinic schedules and preparing patient notes.
• Booking new consultations, follow up appointments and rescheduling patients.
• Cancellation of appointments as directed by the management team when needed
• End-of-day clinic responsibilities.
• Dealing with phone, email and face to face enquires.

Candidate Profile:

An accomplished team player with excellent communication skills, use of initiative and the ability to work at pace with a high level of accuracy. Good numeracy and administration skills are essential. A fast learner with experience in high-end customer services and an understanding of the importance of the patient journey.

• A team player who has the ability to multi-task, prioritise and problem solve.
• A highly engaging individual who can quickly build relationships with patients and colleagues.
• An initiative-taker focused on completing tasks with a high level of accuracy.
• An individual who enjoys engaging with teams and patients. Has good written skills with a high level of attention to detail.
• Demonstrates a professional, confident, and calm approach - inspiring confidence in the patients and team.
• Commitment to high-quality healthcare and patient journey

Further Information and Company Benefits

• 22.5 hours per week
• Monday - Saturdays between 08:00-19:15 on a rota basis
• 25 days annual leave (pro rota for part time)
• Perk Box
• Shine Awards
• Employee of the Month
• Birthday Day Off
• Paid Sickness Scheme 

Closing date for applications will be 23rd May 2024.