Customer Service Representative - Work from home

Job Description:

PulteGroup is seeking a motivated and customer-oriented individual to join our team as a Customer Service Representative, working from home in London, England, UK. As an entry-level position, we are looking for candidates with at least 1 year of experience in customer service.

Responsibilities: 1. Responding to customer inquiries and concerns via phone, email, and chat in a professional and timely manner. 2. Providing information about products and services, processing orders, and resolving customer complaints. 3. Maintaining accurate records of customer interactions and transactions. 4. Collaborating with other team members to ensure customer satisfaction. 5. Continuously striving to improve customer service processes and procedures.

Requirements: 1. Resilient and hardworking personality traits. 2. Excellent communication and problem-solving skills. 3. Creativity and decision-making abilities. 4. Ability to work independently and as part of a team. 5. Proficiency in Microsoft Office and CRM software.

Benefits: 1. Free accommodation for eligible employees. 2. Disability insurance coverage. 3. Paid sick leave. 4. Opportunities for career growth and development.

Working Environment: Our company culture encourages a spirit of exploration and taking calculated risks for growth. We value innovation and creativity in our employees, and provide support for personal and professional development.

Equal Opportunity Statement: PulteGroup is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. All qualified applicants will receive consideration for employment.

Deadline to Apply: July 1, 2024

If you are a customer service professional looking for a rewarding opportunity to work from home with a dynamic company, we encourage you to apply for this position with PulteGroup in London, England, UK. Join us in providing exceptional service to our customers and contributing to our team's success.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.