Sales Support Administrator

Job Role: Sales Support Administrator

Location: Onsite, Milton Keynes

Salary: £25,000pa to £27,000pa DOE

About You

Are you enthusiastic about providing exceptional customer service and administrative support? Do you thrive in a dynamic environment where your proactive approach and communication skills can make a significant impact? If so, this would be a great role for you.

In this role, you will be a crucial part of the organisation, ensuring efficient and courteous service to our customers and supporting external sales teams in the UK and Ireland.

Key Responsibilities

• Provide administrative support to internal and external stakeholders.
• Adapt communication skills to engage effectively with various levels of key stakeholders and customers.
• Understand customer needs, maintain relationships, and prioritise customer satisfaction.
• Manage the sales order process through to billing using SAP Backlog reports.
• Raise purchase orders.
• Follow up on deliveries to ensure customer satisfaction.
• Support onsite facilities and customer events.
• Liaise with and support other departments as necessary.
• Develop positive relationships with customers, distribution partners, and internal staff at all levels.
• Adhere to established processes and workflows, providing input on new processes as needed to meet customer and business needs.

Ideally you will have:

• Experience and working knowledge of SAP but not essential.
• Proficiency in Microsoft Office products, including Word, Excel, and PowerPoint.
• Excellent customer service skills, with a focus on professionalism, honesty, and integrity.
• Ability to work both independently and as part of a team.
• Excellent attention to detail