Account Support Associate

DraftKings is seeking a dedicated and motivated Account Support Associate to join our team in London, England, UK. As an Associate Level position, the Account Support Associate will be responsible for providing top-notch support to our clients and partners. This is a part-time role with a requirement of at least 2 years of experience in a similar role.

Responsibilities: - Act as the main point of contact for clients, providing excellent customer service and support - Assist with onboarding new clients and partners, ensuring a smooth transition - Manage and maintain client accounts, keeping track of key information and updates - Collaborate with internal teams to address and resolve client issues in a timely manner - Assist with the development and implementation of account management strategies - Monitor client performance and provide regular updates and reports - Build strong relationships with colleagues, clients, and partners to ensure client satisfaction and retention - Stay up-to-date on industry trends and developments to provide informed support and advice

Requirements: - 2 years of experience in a similar role - Strong interpersonal skills and the ability to work well in a team environment - Excellent communication and problem-solving skills - Proficiency in Microsoft Office and CRM software - Cooperation and time management skills - Bachelor's degree in Business Administration or a related field preferred

Benefits: - Profit sharing - Dental insurance - Retirement plan - Opportunities for career growth and advancement within the company

Equal Opportunity Statement: DraftKings is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals, regardless of race, gender, age, religion, sexual orientation, or disability status.

Deadline to apply: July 6, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.