Client Relations Representative

Job Description:

Qualtrics is seeking a dynamic and personable Client Relations Representative to join our team in London, England. As an Associate level position, the Client Relations Representative will play a crucial role in managing relationships with our clients to ensure their needs are met and exceeded. This part-time position requires a minimum of 2 years of experience in a similar role.

Responsibilities: - Serve as the main point of contact for clients, addressing any questions or concerns they may have - Build and maintain strong relationships with clients to drive retention and satisfaction - Work closely with the sales team to identify upsell and cross-sell opportunities - Monitor customer feedback and communicate insights to the internal team - Collaborate with colleagues across the globe to provide a seamless client experience

Requirements: - Confident and resourceful personality traits - Strong attention to detail and adaptability - Ability to effectively communicate with clients and internal teams - Experience in customer service or account management - Knowledge of CRM systems is a plus

Benefits: - Parental leave - Employee discounts - Paid overtime

Equal Opportunity Statement: Qualtrics is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.