Remote Chat Support Specialist

Job Description:

We are looking for a Remote Chat Support Specialist to join our team at ManpowerGroup in London, England, UK. As a part-time Entry Level role, you will be responsible for providing exceptional customer service and support to our clients through chat communication channels. This position requires no prior experience and is perfect for those looking to enter the field of customer service.

Responsibilities: - Responding to customer inquiries and issues through chat support in a timely and professional manner - Troubleshooting technical problems and providing appropriate solutions - Escalating complex issues to the appropriate department for resolution - Maintaining accurate records of customer interactions and transactions - Collaborating with team members to ensure a seamless customer support experience - Providing feedback to improve processes and customer satisfaction

Requirements: - Resourceful and passionate about delivering top-notch customer service - Strong decision-making and negotiation skills - Excellent communication and typing skills - Ability to work independently and prioritize tasks effectively - Proficiency in using chat support software and customer relationship management systems - High school diploma or equivalent

Benefits: - Paid sick leave - Training & professional development opportunities - Company equipment provided for remote work

Working Environment: At ManpowerGroup, we believe in harnessing technology to drive innovation and efficiency. You will be working in a dynamic and collaborative environment where your ideas and skills will be valued.

Deadline to apply: 2024-07-06

Equal Opportunity Statement: ManpowerGroup is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.