Client Service Associate - Work from home

News Corp. is seeking a dynamic and customer-focused Client Service Associate to join our team in London, England. This part-time position offers the opportunity to work from home and is ideal for those with at least 4 years of experience in a client service or customer-facing role.

As a Client Service Associate at News Corp., your primary responsibility will be to provide exceptional service to our clients, ensuring their needs are met and issues are resolved in a timely and professional manner. You will serve as the main point of contact for clients, handling their inquiries, requests, and feedback with confidence and resilience.

Key responsibilities include: - Managing client relationships and addressing any concerns or issues they may have - Communicating with clients via phone, email, and chat to provide assistance and support - Collaborating with internal teams to ensure client satisfaction and deliver outstanding service - Maintaining accurate client records and documentation - Monitoring and reporting on client satisfaction metrics - Assisting with various administrative tasks as needed

To excel in this role, you must possess excellent decision-making skills and the ability to effectively manage client relationships. Additionally, you should be a confident and resilient individual who can thrive in a fast-paced and dynamic work environment.

In addition to the required personality traits, the ideal candidate will also have strong people management skills, allowing them to effectively engage with clients and colleagues alike. This role requires excellent communication skills, both written and verbal, as well as the ability to prioritize and multitask effectively.

Benefits of working at News Corp. include vision insurance, dental insurance, and visa sponsorship. Our working environment is fast-paced and high-energy, focused on achieving impactful results for our clients and stakeholders.

Deadline to apply for this position is May 18, 2024. News Corp. is an equal opportunity employer and welcomes applicants from all backgrounds and experiences.

If you are a confident and resilient individual with a passion for client service, we encourage you to apply for the Client Service Associate position at News Corp. in London, England. Join us in delivering exceptional service and making a meaningful impact in the media industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.