Client Service Representative - Work from home

Job Description:

WestRock is seeking a part-time Client Service Representative to work from home in London, England, UK. As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in client services.

Responsibilities: - Act as the first point of contact for clients, providing exceptional customer service via phone, email, and chat - Answer inquiries, resolve customer complaints, and provide information about products and services - Maintain accurate records of client interactions and transactions - Build strong relationships with clients to enhance customer loyalty and retention - Collaborate with internal teams to ensure timely resolution of client issues - Meet or exceed individual and team KPIs and targets - Participate in ongoing training and professional development opportunities

Requirements: - Confident and driven personality with excellent communication skills - Ability to work independently and as part of a team - Strong cooperation and persuasion skills - High school diploma or equivalent - Proficient in Microsoft Office suite and CRM software - Reliable high-speed internet connection - Comfortable working from home and using company-provided equipment - Must be available to work a part-time schedule with flexibility to accommodate peak business hours

Benefits: - Company-provided equipment - Vision insurance - Training and professional development opportunities - Competitive salary and potential for growth within the company

Working Environment: At WestRock, we prioritize building strong relationships with colleagues, clients, and partners. As a Client Service Representative, you will have the opportunity to work in a supportive and collaborative environment that values teamwork and excellence.

Deadline to apply: June 12, 2024

Equal Opportunity Statement: WestRock is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.