Client Support Representative

Job Description:

Guardian Life Insurance Company of America is seeking a part-time Client Support Representative to join our team in London, England. As an Associate Level role, candidates should ideally have at least 2 years of experience in a similar position. We are looking for individuals who are energetic, independent, creative, and have strong project management skills.

Responsibilities: - Provide exceptional customer service to clients, assisting with inquiries, resolving issues, and ensuring client satisfaction - Collaborate with other team members to ensure timely and accurate processing of client requests - Maintain client records and documentation in an organized manner - Assist in developing and implementing creative solutions to improve client experience - Manage multiple projects simultaneously to ensure deadlines are met - Communicate effectively with clients, colleagues, and other stakeholders - Stay updated on company products and services to provide accurate information to clients

Requirements: - Bachelor's degree in a related field preferred - 2+ years of experience in a client support or customer service role - Strong communication and interpersonal skills - Excellent organizational and time management abilities - Proficient in Microsoft Office suite - Ability to work independently and as part of a team - Knowledge of insurance industry practices is a plus

Benefits: - Parental leave - Paid sick leave - Visa sponsorship for eligible candidates

Working Environment: At Guardian Life Insurance Company of America, we promote equality and fairness for all employees. We strive to create an inclusive and supportive work environment where all individuals are valued and respected.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: Guardian Life Insurance Company of America is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other status protected by applicable law. We encourage individuals of all backgrounds to apply for this position.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.