Client Support Representative

Job Description:

We are looking for a Client Support Representative to join our team at Accenture in London, England, UK. This is a part-time position suitable for entry-level individuals with at least 1 year of experience in customer service or a related field. As a Client Support Representative, you will be responsible for providing excellent customer service to our clients, addressing their inquiries and concerns in a timely and professional manner.

Responsibilities: - Respond to client inquiries via phone, email, or chat - Assist clients with account setup, troubleshooting, and technical support - Coordinate with other departments to resolve client issues - Maintain accurate records of client interactions and transactions - Identify opportunities to upsell or cross-sell products and services - Provide feedback to management on ways to improve client satisfaction - Stay up-to-date on company products and services

Requirements: - Adaptable and motivated personality - Excellent communication and interpersonal skills - Strong negotiation skills - Attention to detail - Ability to work independently and as part of a team - Proficiency in Microsoft Office applications - High school diploma or equivalent

Benefits: - Parental leave - Paid sick leave - Training and professional development opportunities

Working Environment: At Accenture, we provide an environment where technology is harnessed to drive innovation and efficiency. You will have access to cutting-edge tools and resources to help you succeed in your role as a Client Support Representative.

Deadline to Apply: July 4, 2024

Equal Opportunity Statement: Accenture is an equal opportunity employer and we welcome applicants from all backgrounds. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability. All qualified candidates are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.